Privacy Policy

Our commitment to your privacy.

At Make It Happen, we take your privacy seriously. This policy explains how MIH Education Ltd collects, uses, stores, and protects your personal information — and what rights you have under the New Zealand Privacy Act 2020.

By using our website, purchasing our programmes, or engaging with our community, you agree to the practices described in this policy.

Who we are

MIH Education Ltd (trading as Make It Happen) is a New Zealand-registered company providing business education, mentorship programmes, and community resources to entrepreneurs across New Zealand and Australia.

Website: makeithappen.co.nz

Email: [email protected]

Address: Level 10, 19 Como Street, Takapuna, Auckland 0622

What personal information we collect

We collect personal information that you provide to us directly, or that is generated through your use of our products and services. This includes:

Information you give us:

Name, email address, and contact details

Billing and payment information (processed securely via third-party payment providers)

Business name and details you share when enrolling in programmes

Content you submit through forms, surveys, applications, or community platforms

Communications you send us directly by email or social media

Information collected automatically:

IP address and browser/device information

Pages visited, time spent on site, and referring URLs (via cookies and analytics tools)

Email engagement data (open rates, click-through rates) when you receive communications from us

Information from third parties:

Data from advertising platforms (Meta/Facebook, Instagram) when you engage with our paid ads

Information from payment processors used to complete your purchase

Why we collect your information

We collect and use your personal information to:

Deliver and manage your enrolment in Make It Happen programmes and courses

Process payments and send purchase confirmations and receipts

Communicate with you about your programme, updates, and support

Send you marketing emails and content you've opted into (you can unsubscribe at any time)

Improve our website, content, and programmes based on usage data

Comply with our legal and tax obligations

Protect against fraud or misuse of our services

We will not use your information for purposes that are unrelated to the above without first obtaining your consent.

Who we share your information with

We do not sell your personal information. We may share it with trusted third parties who help us operate our business, including:

Payment processors (e.g. Stripe, PayPal) to handle transactions securely

Email marketing platforms (e.g. Klaviyo) to send you communications

Course and membership platforms to deliver programme content

Analytics and advertising tools (e.g. Meta Ads, Google Analytics) to measure and improve our marketing

Community platforms used to host student groups or forums

All third-party providers are required to handle your data in accordance with applicable privacy laws. Where these providers are based outside of New Zealand, we take reasonable steps to ensure your information receives comparable protection.

We may also disclose your information where required by law, court order, or to protect the rights, property, or safety of MIH Education Ltd, our students, or others.

Marketing communications

If you've purchased from us, enrolled in a programme, or opted in through our website, we may send you emails about our products, events, and content we think you'll find valuable.

You can unsubscribe at any time by clicking the unsubscribe link in any email, or by contacting us directly at [email protected]. Once you unsubscribe, we will stop sending marketing emails promptly.

Cookies

Our website uses cookies — small text files stored on your device — to improve your experience and help us understand how people use our site.

We use cookies for:

Essential site functionality

Analytics (understanding traffic and behaviour on our site)

Marketing and retargeting (via Meta Pixel and similar tools)

You can manage or disable cookies through your browser settings. Note that disabling cookies may affect some functionality on our site.

How we store and protect your information

We take reasonable technical and organisational steps to protect your personal information from loss, unauthorised access, use, modification, or disclosure. This includes secure servers, encrypted payment processing, and access controls.

We retain your personal information for as long as necessary to provide our services and meet our legal obligations. When your information is no longer needed, we securely delete or anonymise it.

Your rights under the Privacy Act 2020

Under the New Zealand Privacy Act 2020, you have the right to:

Access the personal information we hold about you

Request correction of any information that is inaccurate, incomplete, or misleading

Ask us to delete your information in certain circumstances

Make a complaint if you believe we have breached your privacy rights

To exercise any of these rights, please contact us at [email protected]. We will respond to your request within 20 working days, as required under the Privacy Act.

If you're not satisfied with our response, you can contact the Office of the Privacy Commissioner at privacy.org.nz or by calling 0800 803 909.

Children's privacy

Our programmes and services are directed at adults (18+). We do not knowingly collect personal information from individuals under the age of 18. If you believe a minor has provided us with personal information, please contact us and we will take steps to remove it.

Links to third-party websites

Our website may contain links to external sites we don't control. This privacy policy applies only to MIH Education Ltd. We encourage you to review the privacy policies of any third-party sites you visit.

Changes to this policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. When we do, we'll update the "Last updated" date at the top of this page. We encourage you to review this policy periodically.

Contact us

If you have any questions about this Privacy Policy or how we handle your personal information, please get in touch:

MIH Education Ltd (Make It Happen) Email: [email protected] Address: Level 10, 19 Como Street, Takapuna, Auckland 0622 Website: makeithappen.co.nz

This Privacy Policy is governed by and construed in accordance with the laws of New Zealand, including the Privacy Act 2020.